{"xsrfToken":"BNMS-YNS0-AGUX-6N4Q_725fbcea90863a9c001ebcbce9facba3e010c137_lout","branding":{"id":"12","key":"fusesd","name":"User File System","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"12","key":"fusesd","projectId":10914,"serviceDeskId":12,"name":"User File System","description":"<p>Welcome! You can raise a User File System request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"94","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11117,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11117","groups":[16],"key":""},{"id":"96","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11100,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11100","groups":[16],"key":""},{"id":"95","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11125,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11125","groups":[16],"key":""},{"id":"98","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11110,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11110","groups":[16],"key":""},{"id":"99","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11145,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11145","groups":[16],"key":""},{"id":"100","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11132,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11132","groups":[16],"key":""},{"id":"93","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11106,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11106","groups":[16],"key":""},{"id":"97","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11126,"iconUrl":"https://ithitcorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11126","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[93,94,95,96,98,99,100]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e4d14e06-977f-31cf-bed1-5e1a3c15c1ca","appLinkName":"System Confluence","spaceKey":"FUSESD","spaceName":"User File System","isServer":false},"labels":[],"projectKey":"FUSESD","serviceDeskId":12},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FUSESD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ithitcorp.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ithitcorp","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BNMS-YNS0-AGUX-6N4Q_725fbcea90863a9c001ebcbce9facba3e010c137_lout","baseUrl":"https://ithitcorp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c1b738c5-cd70-4f96-8570-63304b65a31a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}